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Privacy Policy
Effective date: April 28, 2025

This Privacy Policy explains how Atria Software Inc., operating as Durham Host ("we", "our", "us"), collects, uses, and protects your personal information when you use our website and services.

1. Information We Collect

Website Visitors:
We do not collect personal information from visitors browsing our website. However, our server logs may automatically capture certain non-personally identifying information such as IP addresses, browser types, and access times for security and operational purposes.

Clients (Hosting and Domain Services):
When you sign up for hosting services or register a domain through us, we may collect the following information:

  • Name
  • Company Name (optional)
  • Address
  • Phone Number
  • Email Address
  • Domain registration details (WHOIS information)
  • Payment details (collected through secure third-party processors such as Stripe or PayPal)

2. Use of Information

We use your information to:

  • Provide hosting, domain registration, and related services
  • Manage billing and process payments
  • Communicate with you regarding your account, invoices, and service updates
  • Fulfill legal, regulatory, and contractual obligations

We send only transactional communications (e.g., service notices, invoices). We do not send marketing or promotional emails.

3. Sharing of Information

We do not sell or rent your personal information to third parties.

However, limited information may be shared with trusted infrastructure or service providers as necessary to deliver our services, such as for domain registration, payment processing, or hosting services.

These providers maintain their own privacy policies and are responsible for protecting your information according to industry standards.

4. Data Hosting and Location

Your data is stored and processed in secure data centers located in Canada.

We primarily serve Canadian clients but also provide services internationally. All data is managed with strong privacy and security protections regardless of client location.

5. Security

We take reasonable technical and organizational measures to protect the information we collect against unauthorized access, disclosure, alteration, or loss.

However, please note that no method of transmission over the Internet or method of electronic storage is completely secure.

6. Your Rights

You have the right to access, correct, or request the deletion of your personal information.
To exercise these rights or for any privacy-related inquiries, please contact us at:

privacy@durhamhost.ca

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations.
The "Effective Date" at the top of this page will always indicate the latest revision. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

Atria Software Inc.
Operating as Durham Host
Email: privacy@durhamhost.ca
Phone: +1 (647) 846-3600
Website: https://durhamhost.ca

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